CRM 2011 Email Router Configuration Wizard might fail during “loading data”
PROBLEM 1 After you deployed the CRM 2011 on premise and the CRM e-mail router you may experience a problem when loading data from Email Router Configuration manager. Issue When you hit the "load data" button on the "User, Queues, and Forward Mailboxes" Tab in the Email Router Configuration manager … … the e-mail router might not be able to load the data. Within the CRM platform trace the below error can be seen: >Crm Exception: Message: The decryption key could not be obtained because HTTPS protocol is enforced, but not enabled. Enable HTTPS protocol, and try again., ErrorCode: -2147187707, InnerException: Microsoft.Crm.CrmException: The decryption key could not be obtained because HTTPS protocol is enforced, but not enabled. Enable HTTPS protocol, and try again. at Microsoft.Crm.ObjectModel.EmailService.GetDecryptionKey(ExecutionContext context) On the UI the following error will be reported: Cause The e-mail router expects a HTTPS connection to the CRM...